How can we help you?
Frequently
Asked Questions
At Stay Nixon we strive to provide you with the best possible apartment rental experience during your stay in Huntsville. If you have any questions before, during, or after your stay, please contact us. We are happy to help!
Booking A Stay
Everything you need to know before booking
You can easily book one of our units online. You can browse by specific dates or search by property. Click here to begin your search for a Huntsville rental.
Depending on availability, you can change your check-in or checkout time through the guest app. You can also contact us if you have a special circumstance, we’ll do our best to accommodate!
We charge a cleaning fee and hotel occupancy taxes (based on local laws and regulations) in addition to the cost of staying in a unit. You will see a full breakdown of your charges before payment.
We may charge a deposit depending on where you’re staying. We will always keep a credit card on file in case of incidentals.
Yes. We offer several types of units that are available for TDY stays in Huntsville.
Yes. In Huntsville, we have several different types of units available for short-term rentals for those who are traveling on business.
Checking In
What You Need to Know While Checking in
We will send check-in information three days before your stay. To find your check-in details, check your email (and spam folder) for an email from us. If you didn’t receive this email, be sure you’ve completed our online check-in.
We offer early check-in as early as 1pm, our standard check-in time is 3pm.
We offer late checkout as late as 1pm, our standard checkout time is 11am.
Each of our guests will receive a reservation confirmation and check-in details regardless of booking method. If you booked through a third party or online travel agency and need to cancel your stay, please contact them directly. The host cancellation policy will be upheld.
During Your Stay
Things you need to know before booking
- Please follow all Check-in and Check-out instructions
- No smoking
- No pets
- No parties or events
- Do not disrespect neighbors
- Do not burn candles, incense, or any other open flames
- Lock the door AT ALL TIMES. We want you and your things to be safe
- No smoking, vaping, or use of marijuana at any time anywhere on the property
- Do not have more guests than stated in your reservation and no unapproved visitors
- No loud music or disturbances, especially noise past 10pm CT
- Mail services are not available
- If you open it, close it; if you borrow it, return it; if you turn it on, turn it off; if you break it, fix it; if you use it; take care of it; if you make a mess, clean it up; if you move it, put it back
- We are not responsible or liable for any accidents, injuries, or illness that occur while on premises
- We are not responsible for the loss of personal belongings or valuables during your stay
- We cannot be responsible for any items left behind
- Failure to follow house rules may result in a fee
We want your stay to be as convenient and enjoyable. These are just a few of the amenities you can expect when you stay with Stay Nixon in Huntsville.
- Ultra-fast Wi-fi
- Contactless Check-in
- Fresh Linen
- Memory Foam Mattresses
- Professionally Cleaned
- Furnished Kitchen
- Pool & Fitness Center
- Baby & Child Friendly
- 24/7 Assistance
- Smart TV
- In-unit Laundry
- Free Parking
- Grill Area
- Iron & Ironing Board
- Smoking of any kind will result in a $250 Charge
- Unapproved Late Check Out- Every 30 min after 11am is an additional $75
- $200 per night per person for each person that is not stated in the number of guests in your reservation.
- $100 fee for lost or damaged key fob
- $10 fee for unreturned parking pass or per unreturned pool wristband
- $100 fee for lost or damaged garage access card
- $250/pet unauthorized pet fee
- $15 fee for lost or damaged TV remote
We have stocked your space with enough soap, lotion, shampoo, and conditioner for your stay. Other items, like toothpaste, will not be in your unit. If you forget your own or run out of the items we provide, you can find recommendations for a nearby store or local delivery service on our guest app.
We do not provide daily housekeeping, but if needed, you can request additional cleaning services through the guest app.
We ask that you please reuse your sheets and towels and use the laundry machines in your space. If your unit does not have a washer or dryer, please reach out to us for replenishment.
Each of our locations come equipped with private high speed Wi-Fi network. If you have an upcoming stay with us, you can view your Wi-Fi information inside of the check-in instructions.
We have stocked your space with the essential items to make your stay comfortable, including enough coffee, tea, creamer, and sugar for your reservation.
We have a number of pet-friendly units available.
Yes! The safety of our guests is very important to us. Our properties are located in safe areas. However, you should still keep your doors locked and stay vigilant about your personal safety.
We do not accept mail or packages on behalf of our guests. We recommend using an Amazon locker or a pickup location provided by local mail carriers. We have researched a variety of local pick up locations where your packages can be securely held until you are ready to retrieve it. We are not liable for lost or stolen packages and deliveries.
If you need something fixed, or if you need any help or assistance, our Customer Experience team is available 24/7. You can contact us via the messaging thread or by email.
What to Expect in Huntsville
Great insight into the greater huntsville, AL area
Yes. Huntsville is definitely worth visiting. It offers a unique blend of history, culture, outdoor recreation, and scientific innovation that appeals to a wide range of visitors. From its renowned Space and Rocket Center to its vibrant arts scene and scenic outdoor spaces, Huntsville has something for everyone to enjoy. There are so many wonderful things to do in Huntsville.
Yes! There is plenty to see and do in Huntsville. Visitors can explore the U.S. Space and Rocket Center, visit historic sites like the Huntsville Depot Museum, enjoy outdoor activities at Monte Sano State Park, and discover local art and culture at the Lowe Mill ARTS & Entertainment complex, among other attractions.
Huntsville is known for its significant contributions to space exploration and technology, earning it the nickname “Rocket City.” It is home to NASA’s Marshall Space Flight Center and the U.S. Space and Rocket Center, which houses one of the most extensive collections of space artifacts in the world. It is also known for its pivotal ammunitions role in the U.S. military.
The best time to visit Huntsville is typically in the spring or fall when the weather is mild and comfortable. These seasons offer pleasant temperatures for outdoor activities and fewer crowds compared to the peak summer months. Winters are typically fairly mild, offering plenty of sunny days and highs between 50-55° Fahrenheit.
The closest major city to Huntsville is Birmingham, Alabama, located approximately 100 miles south of Huntsville.